FAQ

What is Garabart?

It is a small independent company of art based in Edinburgh (Scotland). Since 2018, we are creating new products with original illustrations. We sell directly online at Garabart.com and now we supply fine art to shops in UK.

Support my work!

My name is Nacho, I am a freelance artist who created Garabart like a place to continue my career as illustrator selling my own art. When you buy at Garabart.com, you are supporting my work and you are helping me directly to continue drawing more illustrations and creating more products for you. Thank you!

Shipping, Payment and Tracking

Delivery charges:

– Shipping fees for UK cost for £4.99 for Prints (Rolled in tubes)
Shipping fees for UK cost for £2.99 (other products smaller in envelopes)
Service: UK Royal Mail / Proof of Delivery / 2nd Class – (3-10 days)

UE International Tracked and Signed for £9.50 for Prints (Rolled in tubes)
UE International Tracked and Signed
for £7.50 (other products smaller in envelopes)

Worldwide / International Tracked and Signed for £14.99 for Prints (Rolled in tubes)
Worldwide / International Tracked and Signed
for £9.99 (other products smaller in envelopes)

For shipments to UE and Worldwide you can track your order at this link: www.royalmail.com
For enquiries, you only have to write an email to info@garabart.com and we will be glad to give you your tracking number

Payment Methods:

We accept credit/debit: Visa, MasterCard, American Express
You can also pay by PayPal (this option give you more credit / debit card options)

Is this site secure?

We use SSL Certificate Protection for all your payments. This certificate provides authentication for the website and enables an encrypted connection.

Delivery time

International delivery usually takes approximately 3-15 working days, depending on the country of destination. If you have any problem or question don’t hesitate to contact us at info@garabart.com . In the event that you had any problem / noticed a delay don’t hesitate to contact us and we will do everything possible to help you.

Guarantee and returns

Our Return Policy in short

You have 7 business days from the day of receipt the item.
If the product does not satisfy you, we will change it for another or refund you.

How to return your order if…

– The product that you received was damaged or defective: write us at info@garabart.com and we will send you again the product for free.
-You do not like the product, or you changed your mind: send it back to us with the delivery invoice and inform us if you would prefer change it for another product or get your money back. Unless arrangements are made with us, you cover the cost of the return.
-Please note that exceptions may apply for the return of certain custom-made, hygienic and other products. In case of a lost tracked order, we’ll proceed to make a full refund of your order or ship a new item to you. We don’t make responsible of lost orders when untracked items are lost.

Do you have any question? Please, get in touch in Contact section.